LENOX UG
1.1 This Privacy Notice is intended to provide you with information on how we (Lenox UG, HRB 239066, Germany) collect and process your personal data which you have given to us, or we have collected from you, when you use our App "MyHearingExperience".
1.2 We will only process your personal data in accordance with this Privacy Notice and applicable law to which we are subject, including the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR").
1.3 Lenox UG is the data controller in relation to your personal data that is collected automatically in the App. You can contact Lenox UG by using the contact information specified in Section 8. Please be aware that we are not data controller for the responses you provide to the questions in the App. For this WS Audiology A/S is the data controller, c.f. also the information provided to you by WS Audiology.
2.1 When you use the App, we will collect minimal technical data about your device: only the information about the operating system is collected. The information will be aggregated, and we will not use it to identify you.
2.1.1 The purpose of our processing is maintaining, troubleshooting and developing improvements and functionalities in the App and in general to improve the services offered by Lenox UG. The processing of personal data is necessary for us to pursue these legitimate interests (Article 6(1) (f) of the GDPR).
2.2 We have conducted a balancing test for those interests to ensure that our interest is not overridden by your interests or fundamental rights and freedoms. Please contact us by using the email provided in Section 8 below if you wish to receive more information on the balancing test.
3.1 We will collect the personal data about you from the App.
4.1 Your personal data may be disclosed to third parties who process personal data on behalf of us, and therefore acts as our data processor(s). We use third parties as hosting provider, app developers and database developers. We have entered into data processing agreements that comply with article 28 of the GDPR with all our data processors to ensure that such data processors implement appropriate organisational and technical security measures in such a way that the processing complies with the requirements of the GDPR and ensures the protection of your rights.
5.1 We will not transfer your personal data to recipients outside EU or EEA.
6.1 Under certain circumstances, you have one or more of the following rights:
6.2 The right of access by the data subject
6.2.1 You have the right to request information from us regarding the personal data we are processing about you, which purposes the processing serves, what categories of personal data and recipients of personal data there might be, as well as information on where the personal data has been obtained.
6.2.2 You have the right to receive a copy of the personal data that we process about you and to check that we are lawfully processing it. If you want a copy of your personal data, you must submit a written request to us by using the contact information specified in Section 8. You may be asked to provide documentation for proof of identity.
6.3 The right to rectification
6.3.1 You have the right to request correction of your personal data that we hold about you. If you become aware that the personal data we process is inaccurate, we encourage you to contact us in writing which will enable you to have any incomplete or inaccurate information we hold about you corrected.
6.4 The right to erasure ("the right to be forgotten")
6.4.1 You may have the right to request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. To the extent the continued processing of your personal data is necessary, for example in order for us to comply with our legal obligations or for legal requirements to be established, enforced or defended, we are not required to delete your personal data.
6.5 The right to restriction of processing
6.5.1 You may have the right to request the restriction of processing of your personal data to consist only of storage. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
6.6 The right to data portability
6.6.1 You may have the right to obtain personal data that you have provided us with, in a structured, commonly used, machine-readable format and have the right to request a transfer of that information to another data controller.
6.7 The right to object
6.7.1 Furthermore, you have the right to object to our processing of your personal data at any time, for reasons relating to your personal life, where we are relying on a legitimate interest as legal basis for processing.
6.8 The right to lodge a complaint
6.8.1 You have the right to complain to your local data protection authority at any time, if you are dissatisfied with our data protection practices. In Denmark you can lodge a complaint with Datatilsynet, for example by email dt@datatilsynet.dk or via phone +45 33 19 32 00.
6.8.2 You can read more about how to lodge a complaint on Datatilsynet’s website here .
7.1 Personal data about your use of the App will be deleted one year after project completion.
8.1 Lenox UG is the data controller of the personal data, which are collected about you.
8.2 If you have any questions regarding this Privacy Notice or wish to exercise your rights pursuant to Section 6, please use the contact information set out below:
Lenox UG9.1 We may make changes to this Privacy Notice. You will be orientated of any changes the next time you use the App.